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Elementary/Early Childhood

Junior High

High School/Postsecondary

Tech Help

Tech Help is here to assist you in accessing and utilizing district resources. Student Tech Help contains answers to common tech questions. If you cannot find the help you need on these pages, please visit the Tech Support Assistance section at the bottom for your next steps.

Internet Connectivity

Home Connectivity to the Internet
- If Internet access is not available at home, contact your local Internet Service Provider for assistance. Two available programs are:
  - Internet Essentials from Comcast
  - The Access Program from AT&T
  Other Internet Service Providers may have similar programs.
- Kajeet Internet Hotspot for Students - District IT support has a small number of at-home hotspots called Kajeets that provide limited connectivity that can be used to access e-Learning.
School Connectivity to the Internet
- Guest-SD203 is the wireless network name available for use by guests to Naperville 203 for connection to the Internet from Guest devices. Please note that we must follow the Federal mandates of CIPA (Children’s Internet Protection Act) for all outbound Internet connectivity provide by the District, so building level filtering will be applied to the use of this network:
  - Connections to the Guest-SD203 network in elementary schools or Ann Reid Early Childhood Center will be filtered with elementary student level web filtering
  - Connections to the Guest-SD203 network in junior high schools will be filtered with junior high student level web filtering
  - Connections to the Guest-SD203 network in high schools will be filtered with high school student level web filtering
  - Connections to the Guest-SD203 network in PSAC, Transportation, or the Print Center will be filtered with staff level web filtering
  - Internal resources such as printers, network file shares, peer to peer connectivity with other non-District devices will not be available
- SD203 is the default Wi-Fi network name used by staff and students on District-issued devices such as laptops, lab computers and Chromebooks

Tech Support In School

If your teacher cannot resolve the issue or answer your question, ask to visit your school's Computer Support Associate (CSA).

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