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IT Infrastructure
District 203 has developed a redundant, solid backbone to provide a base for the educational utilization of technology in support of District Policy. Various levels of hardware and support personnel are in place to address the integrity of the system, maintain filtering and other network concerns, and support continuing implementation of diverse district technology projects. We continually monitor network performance and have automated systems in place to maximize network up time.
District 203's 22 schools and the Administrative Center are connected via a meshed gigabit fiber network. The following graphic depicts these connections:
To learn more about the specifics of the District's network click here.
District 203 utilizes Microsoft operating systems for its server environment and for many workstations. Mac OS is used for our Apple devices. The District utilizes server virtualization as well physical servers for support of the many applications. Some of our key applications are:
SCCM
System Center Configuration Manager is a tool used to assess deploy, and update servers and client computers throughout the district. SCCM assists the District in provisioning and managing our IT infrastructure in a cost effective manner.
Security Systems and Cameras
District 203 has installed security cameras at various locations throughout the district which increases safety and security for students. They also deter theft and property damage. Card key systems are used to increase physical security of buildings.
Exchange
District 203 employs Microsoft Exchange as its primary messaging software. Calendars, address books, and emails are stored centrally and are available 24x7.
OCS
Office Communications Server is a collaboration tool used by District 203 to manage instant messaging, audio and video conferencing, and presence. The tool is used primarily by staff members, but has been piloted in classrooms. This tool allows collaboration between the district and individuals who are remotely located who may have expert knowledge that can be shared with our staff and students.
Digital Signage
Digital signage is used in several buildings to improve learning and community relations. Digital signage allows building staff to quickly disseminate information to students and staff without interrupting classroom learning. Digital signage is also used to showcase student events, projects, and celebrations.
To see digital signage in action at one of our schools, click on the video play button below. (Mac users may need additional free software to view videos on this site.)
Network Access Control
District 203 is committed to providing a safe, secure, and stable infrastructure for our staff and students. The “consumerization” of information technology has forced changes in the way digital aged education systems secure their networks. Students, staff, and guests are bringing portable devices to the district and are requesting access to network resources. In order to provide that access in a safe, secure manner, the district uses the Juniper NAC system to confirm that these devices are not running spyware or other malware.
Alexandria Library System
District 203 utilizes the Alexandria library automation software solutions for its library system. The system is centrally administered, backed up, and updated. Students enjoy an easy-to-use, Web-based search interface which is accessible to them within the district as well as at home.
Help Desk
Technical support is provided through helpdesk services, technicians, and network engineers, who assist teachers and staff, and other staff members with technology needs that include connectivity to the network, equipment repair, hardware and software upgrades and new installations.
Our helpdesk system functions as a tool to report user technology issues and allows us to monitor progress and resolution using tickets entered through a web interface. Currently we average approximately 280 requests per week.
Click below for more information about the four types of work strands within the iT203 Department:
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Building the Future