District 203 has developed a redundant, solid backbone to provide a base for the educational utilization of technology in support of District Policy. Various levels of hardware and support personnel are in place to address the integrity of the system, maintain filtering and other network concerns, and support continuing implementation of diverse district technology projects. We continually monitor network performance and have automated systems in place to maximize network up time.
District 203's 22 schools and the Administrative Center are connected via a meshed gigabit fiber network. The following graphic depicts these connections:
To learn more about the specifics of the District's network click here.
District 203 utilizes Microsoft operating systems for its server environment and for many workstations. Mac OS is used for our Apple devices. The District utilizes server virtualization as well physical servers for support of the many applications. Some of our key applications are:
System Center Configuration Manager is a tool used to assess deploy, and update servers and client computers throughout the district. SCCM assists the District in provisioning and managing our IT infrastructure in a cost effective manner.
Security Systems and Cameras
District 203 has installed security cameras at various locations throughout the District, increasing safety and security for students while deterring theft and property damage. Card key systems are also used to increase physical security of buildings.
In the summer of 2012, District 203 will be migrated to the Lexray Mobile Video Platform. This new secure, lag-free mobile video platform will allow administrators to use high school camera systems proactively on their mobile devices even when away from their desk. This easy-to-use software is currently also used by the Naperville Police Department, giving our administrators the option to quickly provide 911 response teams real-time and recorded video access to District cameras when necessary.
Network Access Control
District 203 is committed to providing a safe, secure, and stable infrastructure for our staff and students. The “consumerization” of information technology has forced changes in the way digital aged education systems secure their networks. Students, staff, and guests are bringing portable devices to the district and are requesting access to network resources. In order to provide that access in a safe, secure manner, the district uses the Juniper NAC system to confirm that these devices are not running spyware or other malware.
Technical support is provided through helpdesk services, technicians, and network engineers, who assist teachers and staff, and other staff members with technology needs that include connectivity to the network, equipment repair, hardware and software upgrades and new installations.
Our helpdesk system functions as a tool to report user technology issues and allows us to monitor progress and resolution using tickets entered through a web interface. Currently we average approximately 280 requests per week.
Click below for more information about the four types of work strands within the iT203 Department: